Fiber is coming your way
Fast, reliable internet — built carefully and done right
We’re upgrading the internet infrastructures in Carson City, Minden, and surrounding areas
DTS Fiber is committed to replacing outdated connections with state-of-the-art fiber optics. To do this, we need to build new infrastructure. We know that construction work can be a temporary inconvenience, which is why our local crews are dedicated to working quickly, safely, and with the utmost respect for your property.
Our construction process
We follow a strict five-step roadmap to ensure safety and quality from the first survey to the final connection.
Planning and design
Before we break ground, our engineering team designs a detailed plan for your specific street. You might see our crews gathering data or surveying the area. We work closely with local authorities in Carson City and Douglas County to secure all necessary permits and determine if the fiber cables will go underground or on existing utility poles.
Utility marking
Once our plans are approved, you will see small colored flags or temporary paint markings in yards or along the street.
- What this means: These markings indicate the location of public utilities (gas, water, electric) so our crews can dig safely.
- What you should do: Please do not remove these flags. We will remove them once construction is complete. The paint is water-based and will wash away with time.
Network construction
This is when the physical work begins. Depending on your neighborhood’s layout, we will install fiber in one of two ways:
- Underground: We bury fiber conduits in the public right-of-way or designated utility easements.
- Aerial: We attach fiber lines to existing utility poles. (We may need to trim tree branches slightly to access these poles safely.)
Restoration and cleanup
We live here too, so we treat your neighborhood like our own. Once the conduit is installed, our crews fill in any trenches and restore the area as close to its original condition as possible. If the weather prevents immediate sod or grass restoration, we will return to finish the job as soon as conditions allow.
Connection
Once the main lines are tested and active, your neighborhood is fiber-ready. You can then schedule your installation, and our technicians will run a direct fiber line to your home or business to get you connected.
A short-term project with long-term benefits
- Faster, more reliable internet
- Symmetrical upload and download speeds
- Unlimited data with no throttling
- No contracts or surprise fees
- Infrastructure built to last for decades
Frequently asked questions
What is the installation process like?
Once the main construction on your street is complete and you have subscribed, we will schedule a technician to come to your property. They will run a direct fiber line to your home or business, set up your router, and help you connect your devices. For most locations, this professional installation is free of charge.
Do I need to submit an 811 dig ticket before digging on my property?
Yes. If you plan to dig anywhere on your property — whether for landscaping, fencing, sprinklers, or other projects — you should submit an 811 dig ticket before you start.
Submitting an 811 request notifies local utility providers, including DTS Fiber, as well as electric, gas, and water services, to come out and mark any underground lines on your property. This helps prevent accidental damage to utility infrastructure and keeps you, your neighbors, and utility crews safe.
The process is free, easy, and required by law in many cases. Calling 811 before you dig helps avoid service interruptions, costly repairs, and safety hazards.
Will a fiber optic cable in my home impact its value?
Yes, in a positive way. Research consistently shows that homes and neighborhoods with access to fiber internet are more desirable and often command higher market prices compared to those with older infrastructure.
Why are there flags and paint in my yard?
State laws require us to identify underground utilities before any digging occurs. These flags mark gas, water, and power lines to keep everyone safe. Please leave them in place until our work is finished. The paint is water-based and will wash away with time.
What is an easement or right-of-way?
A utility easement is a designated strip of land — usually near the street, sidewalk, or rear property line — that utility companies (e.g., water, power, and now DTS Fiber) have the legal right to access. This allows us to build the necessary infrastructure to serve your community without encroaching on private living spaces.
What about my sprinklers or invisible dog fence?
We do our best to detect private utilities, but they aren’t always marked by the city. If you have a sprinkler system, a septic tank, or an electric pet fence in the easement area, please let our crews know if you see them, or contact us directly so we can work around them.
Should I take any special precautions with the fiber cable?
Yes. Fiber cables transmit data using pulses of laser light. If a cable is ever exposed or damaged during construction, never look directly into the end of the cable, as the laser light can be an eye hazard. Please contact us immediately if you notice damaged cabling.
What our clients are saying
Have a concern about our construction?
If you have questions about the flags in your yard, the timeline, or property restoration, reach out to our team directly.